National Cemetery Administration

Steve L. Muro
Under Secretary for Memorial Affairs
National Cemetery Administration
Department of Veterans Affairs
(2011–2014)

Steve L. Muro was sworn in as the Under Secretary for Memorial Affairs (USMA) on June 6, 2011, and retired from federal service on June 20, 2014.

Prior to this appointment, he served as both Acting and Deputy USMA. From February 2003 through October 2008 he was Director of the Office of Field Programs. In these roles, he provided leadership and direction to agency field offices and facilities, guiding NCA through the largest expansion of the cemetery system since the Civil War. He was also instrumental in the establishment of more than a dozen state, tribal and territorial cemeteries nationwide — funded through VA's Veterans Cemetery Grants Program — as well as NCA's National Training Center in St. Louis.

Under Mr. Muro's leadership, NCA amassed an unsurpassed record of achievement on the American Customer Satisfaction Index (ACSI), including attaining the highest ranking for any organization in ACSI history in 2013.

Mr. Muro began his NCA career in 1978 as an automotive mechanic at Los Angeles National Cemetery. Subsequently he held multiple positions of increasing responsibility, including directorships and assistant directorships at seven national cemeteries and Memorial Service Network V, headquartered in Oakland, CA. In 2008, Mr. Muro received the Presidential Meritorious Rank Award.

He served in the U.S. Navy from 1968 to 1972, including two tours of duty in Vietnam: on board the USS Benjamin Stoddert (DDG-22) and with the Seabees of Mobile Construction Battalion TEN.

Randy C. Reeves
Under Secretary for Memorial Affairs
National Cemetery Administration
Department of Veterans Affairs
(2017–2020)

Randy C. Reeves was nominated by President Donald J. Trump to serve as the Under Secretary for Memorial Affairs and he was confirmed on November 8, 2017.

During his tenure NCA underwent an unusually large expansion, with eight new national cemeteries opened in Colorado, Idaho, Maine, New York, North Dakota, Puerto Rico, and Wisconsin. A new columbarium dedicated at Los Angeles National Cemetery will allow the first interments to resume there for the first time in 40 years. In addition, the Department of the Army transferred eleven historic cemeteries to NCA pursuant to Executive Order 13781. During Reeves' oversight, the Veteran Cemetery Grant Program awarded more than $140 million to expand and improve veteran burial opportunities in 24 states, plus the Sioux nation and the Commonwealth of the Northern Mariana Islands — which included the establishment of six new cemeteries. When the COVID-19 pandemic began in March 2020, committal and memorial services were suspended for 10 weeks, but he ensured that all NCA cemeteries remained open for dignified direct burials and that a new website, Roll of Honor, would provide a timely online memorial platform for the public when in-person gatherings were limited.

Prior to joining NCA, Mr. Reeves served veterans in numerous positions. In 2009, he was appointed as the first director of Mississippi Veterans Memorial Cemetery and oversaw the development of Mississippi's first state veterans cemetery. The same year, he was named deputy director of the Mississippi Veterans Affairs Board; he served as executive director of the Board from 2011–2017. He was named to the Veterans Affairs Rural Health Advisory Committee in 2015. In 2017 he was elected president of the National Association of State Directors of Veterans Affairs (NASDVA), an organization that represents 22 million veterans.

Mr. Reeves enlisted in the U.S. Air Force in 1980; eight years later, he was commissioned as an officer in the U.S. Navy. His 27-year military career includes deployments during Operation Desert Storm and the Global War on Terrorism. He was inducted into the G.V. (Sonny) Montgomery VA Medical Center's Wall of Honor in November 2017; he received the 2013 Excellence in State Government Award, and the NASDVA President's Award in 2013 and 2015. Mr. Reeves is the recipient of numerous military and civilian honors and awards, including the VA Secretary's Exceptional Service Award in 2021.

Mr. Reeves is a Certified Public Manager and a graduate of the John F. Kennedy School of Government Senior Executive Program at Harvard University, the John C. Stennis Institute State Executive Development Institute at Mississippi State University, and the Institute for Educational Leadership Education Policy Fellowship program. He earned a master's degree in Health Science from Touro University, California, and a bachelor's degree in Management from Peru State College, Nebraska.

Matthew T. Quinn
Under Secretary for Memorial Affairs
National Cemetery Administration
Department of Veterans Affairs
(2021–2024)

Matthew Quinn was nominated by President Joe Biden to serve as the Under Secretary for Memorial Affairs and he was confirmed on June 17, 2021.

Quinn is a retired major general and served nearly 37 years in the U.S. Army and Army National Guard, culminating in his selection as the twenty-seventh Adjutant General for the state of Montana in in April 2012. As commander of the Montana National Guard and director of the Department of Military Affairs, he was responsible for state disaster and emergency management, homeland security and Veterans affairs.

Between June 2019 and January 2021, he was president of the Adjutants General Association of the United States. Prior to selection as the adjutant general, Quinn was the president of ELM Locating and Utility Services concurrent to serving in the Montana National Guard as a traditional (drill status) guardsman. He is a veteran of Operations Desert Storm, 1991, and Iraqi Freedom, 2003–2004.

Quinn earned a bachelor's degree in electrical engineering from Montana State University, a Master of Business Administration from the University of Montana, and a Master of Strategic Studies from the U.S. Army War College. He is the recipient of numerous military awards, including the Distinguished Service Medal, Bronze Star, and Meritorious Service Medal.